Coronavirus

Our Changes in Working

We are now home-working and not currently visiting clients. Stock is located such that we are able to send items daily. We continue to offer technical support via the help desk and provide administrative support via our London telephone number.

While we only supply business to business, we are sending to residential addresses as we assume you might be working from home. Please continue to provide a organisation name and organisation email address when ordering otherwise your order will be cancelled and refunded.

What Our Customers are Doing

Talking to customers, we have seen an increase in the use of beacon technology in health (e.g. calling for help) and logistics (e.g. supermarket asset tracking). The use of technology and IT has the potential to reduce human effort, minimise human to human contact and provide for SOS solutions. Read our recent post on SOS type applications. Read about Contact Tracing with Bluetooth.

What We are Doing

We have a new Social Distancing Solution (SDS) for companies and organisations.

Deliveries

Deliveries in the UK are currently not disrupted. UPS, who we use for deliveries, are experiencing disruptions to specific European (non UK) postcodes. See UPS Service Alerts for the latest information.

For international orders we offer UPS Standard that goes by road and UPS Express that goes via air. Road links between European countries have been disrupted due to the closure of borders. Goods are passing through but border checks and queues of traffic are slowing down journeys. Use UPS Express, by air, for the least disruption.

Coronavirus on Surfaces

Q) Is it safe to receive a package from any area where COVID-19 has been reported?

A) Yes. The likelihood of an infected person contaminating commercial goods is low and the risk of catching the virus that causes COVID-19 from a package that has been moved, travelled, and exposed to different conditions and temperature is also low. 

World Health Organization (WHO) Advice

While we haven’t knowing contracted the virus, anyone can be a carrier with minimal symptoms. It wasn’t certain how long the virus survives on surfaces and some viruses last up to 7 days. The question is how long HCoV-19 is viable on cardboard packages and plastic sources such as beacons. This relates to goods sent by us to you, as well as for any other packages you might receive.

There’s new research by the National Institute of Allergy and Infectious Diseases, Hamilton, USA and Department of Ecology and Evolutionary Biology at Princeton University, USA and the National Center for Immunization and Respiratory Diseases, Atlanta, USA on Aerosol and surface stability of HCoV-19 (SARS-CoV-2) compared to SARS-CoV-1.

They found that HCoV-19 is very similar to SARS-CoV-1 in that it lasts up to 24 hours on cardboard and up to 72 hours on plastic and stainless steel. Although at 72 hours the virus titer (concentration) is greatly reduced. So, if you are concerned, quarantining all packages for over 3 days will be sufficient.