Delivery Information


We only supply to companies and organisations. More Information (FAQ)


Orders are sent via UPS courier and include full tracking
UPS pick up every business day so your order will go out the same or next day depending on whether there's already been a pickup 
Delivery is on business days (Monday to Friday)

Coronavirus
We are currently sending orders as normal - more information
UPS are experiencing disruptions to specific European (non UK) postcodes - see UPS Service Alerts for more information


United Kingdom

UPS Courier from £6.99 (+ VAT) that delivers in 1 to 2 business days.
N Ireland from £9.13 (+ VAT) that delivers in 2 to 3 business days.

Remote regions of the UK will take longer.

International

We ship to Europe, United States, Canada, Norway and Switzerland. Orders are sent UPS Standard from £13.28 (about $17, €15) or UPS Express Saver from £22.30 (about $30, €27). Create a sample order to see the exact shipping charge for your country based on the order weight and your VAT status. See the bottom of this web page for UPS delivery times. 

The shopping cart currency is UK Pounds Sterling. This will be converted to your local currency by your credit card provider.

If you are outside the European Union, please note you are responsible for any taxes, duty and fees applicable when the goods enter your country.

VAT

VAT is charged at 20% on all UK orders and some orders to the European Union (EU).

We 
zero rate VAT for non-UK VAT Registered Companies in the European Union. The VAT number you supply must be valid at VIES and the shipping address must match the VAT registered address.

Orders to all other non-EU international countries are not charged VAT.

Availability

All items showing availability in the online store, are in stock. 
Each item in the store shows how many we have in stock. For example:


The store will only allow you to order items we have in stock.

We can only send up to 5Kg in one parcel. Please split larger orders.


UPS International Delivery Times

CountriesUPS Standard
(by road)
UPS Express Saver
(by air)
Northern Ireland, Germany, Belgium, Netherlands, France, Ireland, Luxemburg 
2-4 business days  
1-2  business days
to business areas
Spain, Portugal, Denmark, Poland, Italy, Switzerland, Hungary, Slovenia, Czech Republic, Austria  
3-5 business days  
1-2  business days
to business areas
Sweden, Slovak Republic  
4-6 business days  
1-2  business days
to business areas
Finland, Estonia, Latvia, Lithuania, Romania, Malta, Croatia  
5-7 business days  
1-2  business days
to business areas
Greece, Norway, Bulgaria, Cyprus6-8 business days  
1-2  business days
to business areas
USA, Canada    
n/a
2-3  business days
to business areas

You will receive a tracking number allowing you to trace your shipment

These are estimates only
International orders can be subject to delays caused by holiday periods,
 carrier problems and customs that are outside our control