Delivery Information


We only supply to companies and organisations - more information (FAQ)


Coronavirus
We are currently sending orders as normal - more information

Brexit
The way VAT is collected has changed for our EEC customers - more information


Orders are sent via UPS courier and include full tracking
Your order will be sent the same or next day (Monday to Friday)
Delivery is Monday to Friday

United Kingdom

UPS Courier from £6.99 (+ VAT) that delivers in 1 to 2 business days.
N Ireland from £9.34 (+ VAT) that delivers in 2 to 3 business days.

Remote regions of the UK will take longer.

International

We send to Austria, Australia, Belgium, Bulgaria, Canada, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, India, Ireland, Israel, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, New Zealand, Norway, Poland, Portugal, Qatar, Romania, Saudi Arabia, Singapore, Slovenia, Slovakia, Spain, Sweden, Switzerland, Turkey, United Arab Emirates and United States.

Orders are sent UPS Standard (via ground) from £11.66 (about $15, €13) or UPS Express Saver (by air) from £24.47 (about $33, €24). Create a sample order to see the exact shipping charge for your country based on the order weight. See the bottom of this web page for UPS delivery times. 

The shopping cart currency is UK Pounds Sterling. This will be converted to your local currency by your credit card provider.

You are responsible for any taxes, duty and fees applicable when the goods enter your country.

VAT

VAT is charged at 20% on all United Kingdom orders.

We charge 0% VAT on all international orders that is shown after you have registered during ordering.

Availability

All items showing stock in the online store, are in stock. 
Each item in the store shows how many we have in stock. For example:


The store will only allow you to order items we have in stock.

We can only send up to 5Kg in one parcel. Please split larger orders.


UPS International Delivery Times

CountriesUPS Standard
(by road)
UPS Express Saver
(by air)
Northern Ireland, Germany, Belgium, Netherlands, France, Ireland, Luxemburg 
2-4 business days  
1-2  business days
to business areas
Spain, Portugal, Denmark, Poland, Italy, Switzerland, Hungary, Slovenia, Czech Republic, Austria  
3-5 business days  
1-2  business days
to business areas
Sweden, Slovak Republic  
4-6 business days  
1-2  business days
to business areas
Finland, Estonia, Latvia, Lithuania, Romania, Malta, Croatia  
5-7 business days  
1-2  business days
to business areas
Greece, Norway, Bulgaria, Cyprus, Iceland, Turkey6-8 business days  
1-2  business days
to business areas
USA, Canada , Singapore, Qatar, Saudi Arabia, United Arab Emirates
n/a
2-3  business days
to business areas
India, Australia, New Zealand
n/a
5-6  business days
to business areas

You will receive a tracking number allowing you to trace your shipment

These are estimates only
International orders can be subject to delays caused by holiday periods,
 carrier problems and customs processes that are outside our control