The system created by EAO, uses iBeacon to automatically open train operators’ apps on the passengers’ smartphones. Passenger apps can provide tailored passenger information such as smart ticketing, trolley service requests and deliver targeted marketing messages.
The wireless charging works with an app that can signal the seat is occupied and prompt the user to open the app.
“Ticket inspectors can then be informed if the passenger has a ticket while passengers would be able to order food and drink to their seat if there’s an onboard catering service. There are also options to provide tailored passenger information.”
EAO is also working with Eversholt Rail to retrofit the system to Class 395 Javelin trains in use by Southeastern.
EAO AG, a company specialising in human machine interfaces, has a new train passenger interface that provides phone charging and information services.
The information services use iBeacon locating to allow train operating companies to provide added value services such as journey information, ticket validation and refreshments requests. The wireless USB phone charging fits onto seats and the iBeacon is detected in mobile apps.
“The iBeacon in each Passenger Interface also transmits a code to the passenger’s travel app, while the cloud translates the code into a carriage and seat number, making seat reservations easier to track and helping make passengers’ journeys more connected than ever”
There’s a new article today at Global Rail News on how MTR, who run the Hong Kong metro, is trialling Bluetooth beacon navigation at Admiralty Station.
“As well as helping customers navigate the station itself, one of the new features, “Fast Exit”, will tell passengers which train car and door number to board when they set off on their journey in order to be closest to the exit at their destination station.”
The pilot is part of MTR’s Rail Gen 2.0 programme.