iBeacon, Eddystone, Bluetooth, IoT sensor beacons, apps, platforms
We have a new help desk and ticket system for support. This will enable us to better serve customers across multiple support staff:
The new support system allows you to search for commonly asked questions and find solutions. As you type into the search box, the help desk suggests recommended solutions. If nothing matches your enquiry then submit a ticket.
We have previously been offering support by email and phone. Additionally, we now also have a new Knowledge Base and ticketing system powered by Fresh Desk. This allows you to immediately find answers to common pre-sales and post-sales questions. If you can’t find an answer, the ticket system provides the fastest way to get the right person to help you.