Category: faq

What’s the Smallest iBeacon?

Small beacons are sometimes needed so that they remain unobtrusive or need to be embedded into larger devices. The smallest, cased, beacons we supply are:

E8 36mm x 23mm x 5mm
FSC-BP103 37.8mm x 33.8mm x 7.9 mm
U1 Thin 45mm x 25.5mm x 4.8mm

The compromise with small beacons is that they have CR2032 batteries that don’t last as long as larger battery beacons. If the beacons won’t be moving and you have access to USB power, consider using USB beacons that are also small.

What are Beacon OTA Updates?

Beacons are small computers that run software, more specifically firmware. Beacon manufacturers write the firmware that uses Bluetooth software libraries to send out iBeacon, Eddystone and/or sensor data advertising.

When a beacon supports over-the-air (OTA) update, it allows that firmware to be updated without physically connecting to the beacon with wires. A smartphone app, such as the manufacturers’ app or the generic Nordic nRF Toolbox is used to connect to the beacon via Bluetooth and update the firmware.

In practice, manufacturers never update their firmware so whether a beacon supports OTA update or not isn’t usually an issue.

A further use of OTA is the facilitation of custom firmware when the standard firmware needs to be updated to provide for specially required functionality. This is non-trivial and ideally needs to be performed by the original manufacturer because they have the original source code. We have arranged this for a few customers but it tends to only be financially viable for large orders.

Programming jig

It’s also possible to completely replace the software in some beacons, something we provide via custom solutions and used in our social distancing and mesh solutions. In these cases, OTA tends to be too slow so wired programming jigs are sometimes used instead.

What’s the Best Beacon?

Too many potential customers contact us asking what’s the least expensive beacon that provides the best range, the best battery life and the smallest size. Unfortunately, all these things are related. You need a larger battery to provide enough power for a longer range. A large battery implies a larger beacon size. A larger battery and case implies a more expensive beacon. The choice of ‘best’ beacon usually involves some sort of compromise.

It’s also often the case that customers focus on price, range, battery life and size without considering other factors such as:

  • Visual appearance – Good-looking beacons can sometimes be counter-productive as they can be attractive to thieves.
  • App – Some manufacturer configuration apps are easier to use than others.
  • Waterproofing – Some unexpected scenarios need waterproofing due to high humidity.
  • Motion triggering – Some beacons provide motion triggering to significantly increase battery life.
  • On-off button – It’s sometimes desirable to be able to turn the beacon on and off without having to remove the battery.
  • Attachment options – Some beacons include strong double sided stickers, tabs for screws or holes for fastening.

View All Beacons

What Can Block Beacon Signals?

We often get questions asking what kinds of things can block Bluetooth signals and enquiries about the relative blocking of different materials.

Metal obstructions or metal-based surfaces such as metal-reinforced concrete cause the most blocking followed by other dense building materials such as plaster and concrete. Next comes water that you might not think would be a problem but, as people are made up of 60% water, bodies blocking Bluetooth signals can be a significant factor. Least blocking are glass (but not bulletproof), wood and plastics.

Blocking can be caused by wireless noise as well and physical obstructions. This includes electrical noise from other electrical equipment as well as interference from devices using the same 2.4GHz frequency. WiFi on 2.4GHz causes negligible interference.

In extreme cases, a very large number of Bluetooth devices can cause interference with each other because only one can advertise at a time without there being collisions and hence lost data. The maximum number of Bluetooth devices depends on how long and how often the Bluetooth devices transmit. It also depends on whether devices are just advertising or additionally using GATT connections. Bluetooth also has adaptive frequency hopping that helps reduce packet interference.

We have a deeper analysis of interference in the post on Bluetooth LE on the Factory Floor.

Why Doesn’t the Manufacturer’s Configuration App Connect?

When in typical use, it’s not necessary to connect to a beacon. A beacon just advertises and is detected by a smartphone or Bluetooth gateway. However, to initially set up a beacon you usually connect via a smartphone app. The app might not connect for a number of reasons. Here are some tips:

  • Most beacons need to be put into ‘connectable’ mode. For example, for most AnkhMaway beacons this means tapping them sharply on a table until they ring – they remain connectable for 45 secs and once connected remain so until you have configured the beacon. For Axaet and Meeblue beacons they stay connectable for a few minutes after turning them on.
  • Make sure you are connecting to the correct beacon. This is especially important if you are seeing multiple Bluetooth devices in the list. For example, we had one customer who hadn’t removed the plastic battery slip and had been trying to connect to some other Bluetooth beacon/device.
  • Connecting, via what is a wireless interface, might not work first time. While most connections do happen first time, there can be radio interference and radio signal reflections that can cause the connection to fail. Some configuration apps re-try if the first connect fails while others don’t. Make sure you have tried a few times before concluding a particular scenario doesn’t work.
  • Some phones have a faulty Bluetooth beacon stack. That’s the Bluetooth software built into your phone. While you might be able to view the beacon, connecting to it to change settings uses more advanced functionality that’s sometimes faulty. Over time, we have discovered about 5% of our customers have such problems, more so on Android. It’s a much more common problem than a faulty beacon. You can isolate this possibility by trying a different phone and/or different phone OS type.
  • Don’t try connecting from more than one phone at a time. When connected, that phone has exclusive access to the beacon and other phones won’t be able to see the beacon and connect.
  • Make sure you are using the correct password to connect. It’s not the password on the sticker which is the web site technical area password.
  • Try rebooting your phone to reset the internal Bluetooth software.
  • Try resetting the beacon by removing and replacing the battery (where possible). This isn’t the same as turning off via a button press which usually only puts the beacon into hibernation and doesn’t restart the device.
  • Some configuration apps have known bugs. Read the BeaconZone technical area for your particular beacon manufacturer where we document known problems and workarounds.
  • The beacon could be faulty. This is actually a very rare occurrence and you should initially be considering other more likely possibilities (above). You can isolate this possibility if you have another similar beacon. Please contact us for replacement if you conclude you have a faulty beacon.

Why Doesn’t The Beacon Achieve The Specified Range?

The distance that a beacon can transmit is shown in the specification tab for each beacon. This is the maximum range specified by the manufacturer at maximum power under ideal conditions.

Here are some tips if the range is less than expected:

  • Make sure the beacon is operating in normal rather than configuration or connectable mode. Some beacons transmit differently or only for a limited time when they are in connectable mode. For example, with AnkhMaway beacons, make sure the mode has been set to ‘On’ either in the configuration app settings or via service/characteristic parameters.
  • Make sure the beacon is set to 0dBm transmit power (or higher) rather than a negative value that indicates the beacon is to transmit with reduced power.
  • Re-orient the beacon. Most beacons have antennas on the printed circuit board that have differing transmission characteristics depending on their orientation to the observer and whether they are shielded by other components such as the battery. Experiment with different orientations in each of the three dimensions.
  • Try a different observing device (phone). Different phones have different receiving characteristics.
  • Try at a different place. In rare circumstances, the area might be congested with 2.4GHz interference from other beacons, WiFi or other equipment. The area might have particular radio frequency (RF) blocking or reflective qualities.
  • If you can, try a different beacon of the same model to isolate whether it’s a faulty beacon.

The maximum specified range is rarely achieved for any beacon although there have been a cases where we have found beacons to be better than the specification.

All manufacturers, not just those whose beacons we sell, tend to specify the optimum range, outdoors, with no radio interference. You will experience reduced range indoors where there are radio reflections and obstacles. If you need a long range under all circumstances then we recommend you over-specify the beacon range and perhaps look at beacons with an ultra-long range.

What are the Estimated Distances for Tx Powers?

Beacons allow you to set the transmit power to levels such as -30dBm, -20dBm, -16dBm, -12dBm, -8dBm, -4dBm, 0dBm and +4dBm. The number of actual setting values depends on the beacon. 0dbm is the default power recommended for normal use. Our article on Choosing the Transmitted Power explains these values and how they relate to distance.

We are often asked ‘What are the Estimated Distance/s for Tx Powers?’. This depends on the beacon, the environment and the receiver. An analogy is someone shouting a word. How loud does someone have to shout to be heard a certain distance? It depends on how clear the person shouts, how much noise there is and how well the person listening can hear. With beacons it depends on the beacon (mainly antenna) design, how much radio frequency (RF) noise there is, the degree of RF reflections, the receiving ability of the device (smartphone or gateway) you are using and even the weather.

The only way to determine the relationship between distance and power is experimentally and it will likely change over time as the environment changes.

Can You Provide iBeacons That Pop Up Smartphone Notifications?

You might have read that beacons can be used to pop up notifications. Such a mechanism, called Google Nearby Notifications, existed prior to October 2018 after which it was discontinued.

Today, there are two ways to cause beacons to trigger notifications:

What’s the Best iBeacon?

We often get asked what’s the best iBeacon? Unfortunately, there is no one best beacon for all scenarios. It depends on your particular project and business requirements. Having said this we have some favourites based on specific characteristics:

Best for Price: FSC-BP103 – Inexpensive beacon that transmits up to 10 channels simultaneously:

Best for Features: M52-SA Plus – Large easy replaceable battery, long range, temperature, humidity, accelerometer:

iBeacon

Best for Battery Life: SmartBeacon-AA Pro (no longer available) – Allows use of 4x AA batteries. Use lithium AA batteries for 7+ year battery life (also depends on settings).

Best for Setup App: Minew range – Minew’s latest BeaconPlus range (those supporting both iBeacon and Eddystone) provides the best in class app.

View our complete range.