Category: faq

Can Bluetooth Beacons Track Individual User Data?

Bluetooth beacons themselves are generally not designed to track individual user data. They are small devices that transmit a Bluetooth signal at regular intervals, which can be picked up by smartphones or other Bluetooth-enabled devices within a certain range. The primary function of a beacon is to broadcast its presence and certain identifying information such as a unique ID.

However, the apps on your smartphone that interact with these beacons could potentially collect and store data about your location or behaviour. For example, a retail store might use beacons to send promotional messages to your phone when you’re near a particular product. The app on your phone that interacts with the beacon could collect data on which promotions you’ve seen, how long you spent in a particular area of the store and other information.

While the beacon itself is not tracking you, the software that interacts with it could be. It’s essential to be aware of the permissions you’re granting to apps on your phone, particularly those that request access to your location services.

The Manufacturer Site Says a Beacon Has a Particular Capability. Why Doesn’t the Version BeaconZone Sells Support This?

There can be several reasons why the specification for a beacon listed on our site doesn’t match that shown on a manufacturer’s web site or 3rd party sales platform.

  • Beacon descriptions on many sites are often written by non-technical staff and non-English speakers. This means that there can be misunderstandings and errors.
  • Some descriptions purposely over-fill descriptions with incorrect information or competitor’s product information so as to attract interest. The actual specification becomes clearer after you have asked the right questions or, in some cases, when you receive the beacons!
  • Some descriptions are of cloned products with dubious provenance rather than products from the original manufacturer.
  • It’s common for descriptions to mention optional features that are only available via manufacturing customisation. They are sort of saying the specification is possible, but you will find you have to pay a lot extra for a custom version.

We spend a long time assessing beacons and only list the features actually provided by the beacons we sell. We have a deep understanding of beacons that can be accessed via our support and consultancy services.

View Beacons

How to Read the AnkhMaway Sensor Data?

Since we have been selling the AKMW-iB003N-SHT  and AKMW-iB004N PLUS SHT we have been getting a few questions regarding accessing the temperature and humidity data.

You should first read the manufacturer’s SHT20 User Guide (username and password supplied with your beacon).

If you are connecting via GATT to read the sensor data then you will need to set the beacon to be always connectable. The way to do this is (for some strange reason) only shown in the iB001M user guide:

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So if you wish to transmit iBeacon and remain connectable, set the value to 0x82. Note that if you subsequently set the beacon ‘on’ or ‘off’ in the ‘simple’ configuration screen, accessed via the spanner icon (Android) or Configure option (on iOS), then this will overwrite your set value.

However, you might instead consider reading the sensor data from the advertising data which a) is much easier to program and b) uses much less beacon battery power and c) allows multiple apps to see the data at the same time.

There’s also an iOS example app in the BeaconZone AnkhMaway technical area.

Is There a Beacon That Works Without Bluetooth On?

We sometimes get asked if it’s possible that smartphones can detect beacons without Bluetooth being on. All beacons are based on Bluetooth LE that, in turn, relies on Bluetooth being switched on in the phone to scan for beacons. There’s no magic underling operating system mechanism on iOS nor Android that allows you to use Bluetooth without the user having Bluetooth on.

More users are leaving their Bluetooth on due to the proliferation of connecting with other devices such as cars, Bluetooth headphones and smart speakers. If you are writing an app you should take steps to detect if Bluetooth is on and prompt the user appropriately.

The phone and beacon industries need to better educate users that Bluetooth is no longer the heavy battery drainer it was in the early days of smartphones.

How Accurate is Bluetooth Direction Finding?

Bluetooth direction finding promises sub-meter accuracy. In practice, the accuracy varies depending on factors such as the locator hardware quality, radio signal noise, surfaces causing radio reflections, the accuracy of locator placement and beacon orientation. The sophistication of the location engine software in mitigating some of the aforementioned factors can improve the accuracy.

As a guideline, our Location Engine with the Minew G2/AR1 tends to find beacons with a maximum angular error range between 6° to 10°, depending on the above factors. The error in position due to an error in angle gets magnified with distance from the locator. Hence, the accuracy also depends on the distance between the locator and the beacon.

Here are graphs of error vs distance for 6° error and 10° error:

The above accuracies are for hardware such as the Minew G2/AR1 with PCB antennas 50mm apart. It’s expected that greater accuracies might be achieved with hardware having greater inter-antenna distances.

It can be seen that the sub-meter promise has caveats. We have some tips to help reduce angular errors. Averaging data, over time, also reduces angular error with the trade-off of increased latency of detecting location changes. As with all locating technologies, headline performance claims need to be carefully examined and are only achievable in particular situations.

Read about PrecisionRTLS™

Do You Have a Beacon That Makes a Sound When You Are Near?

The quick answer is no.

The longer answer is that beacons don’t know if anyone is near because they are not doing the listening. They just send out information. It’s possible to have a smartphone app see the beacon and the phone make a sound.

F6 Tracker Beacon

We also have special tracker type beacons to which an app can connect rather than just detect. Once connected, the app can cause the beacon to ring. However, only one app user can connect at a time.

What’s the Smallest iBeacon?

Small beacons are sometimes needed so that they remain unobtrusive or need to be embedded into larger devices. The smallest, cased, beacons we supply are:

E8 36mm x 23mm x 5mm
FSC-BP103 37.8mm x 33.8mm x 7.9 mm

The compromise with small beacons is that they have CR2032 batteries that don’t last as long as larger battery beacons. If the beacons won’t be moving and you have access to USB power, consider using USB beacons that are also small.

Why Doesn’t the Manufacturer’s Configuration App Connect?

When in typical use, it’s not necessary to connect to a beacon. A beacon just advertises and is detected by a smartphone or Bluetooth gateway. However, to initially set up a beacon you usually connect via a smartphone app. The app might not connect for a number of reasons. Here are some tips:

  • Most beacons need to be put into ‘connectable’ mode. For example, for most AnkhMaway beacons this means tapping them sharply on a table until they ring – they remain connectable for 45 secs and once connected remain so until you have configured the beacon. For Axaet and Meeblue beacons they stay connectable for a few minutes after turning them on.
  • Make sure you are connecting to the correct beacon. This is especially important if you are seeing multiple Bluetooth devices in the list. For example, we had one customer who hadn’t removed the plastic battery slip and had been trying to connect to some other Bluetooth beacon/device.
  • Connecting, via what is a wireless interface, might not work first time. While most connections do happen first time, there can be radio interference and radio signal reflections that can cause the connection to fail. Some configuration apps re-try if the first connect fails while others don’t. Make sure you have tried a few times before concluding a particular scenario doesn’t work.
  • Some phones have a faulty Bluetooth beacon stack. That’s the Bluetooth software built into your phone. While you might be able to view the beacon, connecting to it to change settings uses more advanced functionality that’s sometimes faulty. Over time, we have discovered about 5% of our customers have such problems, more so on Android. It’s a much more common problem than a faulty beacon. You can isolate this possibility by trying a different phone and/or different phone OS type.
  • Don’t try connecting from more than one phone at a time. When connected, that phone has exclusive access to the beacon and other phones won’t be able to see the beacon and connect.
  • Make sure you are using the correct password to connect. It’s not the password on the sticker which is the web site technical area password.
  • Try rebooting your phone to reset the internal Bluetooth software.
  • Try resetting the beacon by removing and replacing the battery (where possible). This isn’t the same as turning off via a button press which usually only puts the beacon into hibernation and doesn’t restart the device.
  • Some configuration apps have known bugs. Read the BeaconZone technical area for your particular beacon manufacturer where we document known problems and workarounds.
  • The beacon could be faulty. This is actually a very rare occurrence and you should initially be considering other more likely possibilities (above). You can isolate this possibility if you have another similar beacon. Please contact us for replacement if you conclude you have a faulty beacon.

What’s the Best iBeacon?

We often get asked what’s the best iBeacon? Unfortunately, there is no one best beacon for all scenarios. It depends on your particular project and business requirements. Having said this we have some favourites based on specific characteristics:

Best for Price: FSC-BP103 – Inexpensive beacon that transmits up to 10 channels simultaneously:

Best for Features: M52-SA Plus – Large easy replaceable battery, long range, temperature, humidity, accelerometer:

iBeacon

Best for Battery Life: SmartBeacon-AA Pro (no longer available) – Allows use of 4x AA batteries. Use lithium AA batteries for 7+ year battery life (also depends on settings).

Best for Setup App: Minew range – Minew’s latest BeaconPlus range (those supporting both iBeacon and Eddystone) provides the best in class app.

View our complete range.